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U.S.A. Claims Management Services

Key Benefits
  • Receive customized claims management - C.R. Vince & Associates has considerable expertise in design.
  • Receive cost effective claims management - Our attorneys and skilled claims professionals average over 20 years of experience in the industry. They apply proven methods to resolve claims at an early stage - preferably before a lawsuit causes the parties to harden their positions and begin incurring legal costs. We build teams, develop goals, and set deadlines for the resolution of a claim.
  • Receive proactive claims management - Our professionals emphasize risk management, negotiation, and alternative dispute resolution techniques, such as mediation and arbitration.  An equitably resolved dispute is our final product.

Capabilities

C.R. Vince & Associates has been successfully promoting this pro-active approach for many years. The results have been excellent. our clients have complimented not only our skills and abilities, but also our contribution to their favorable loss ratios. Firms served have been appreciative of successful results. Not surprisingly, this approach to claims resolution has gained widespread industry recognition.

Negotiation, Mediation and Arbitration

Our goal in every case is to achieve resolution through principled negotiations. We emphasize the techniques refined by the Harvard Negotiation project - inventing options for mutual gain and insisting on objective criteria - in an effort to reach a prompt and fair settlement of the claim.

Litigation Management

When retaining a lawyer, our primary considerations are experience and cost effectiveness. C.R. Vince & Associates creates a dispute resolution team that collaboratively develops the best risk management strategy to resolve the case. C.R. Vince & Associates manages the defense. Important elements of this defense management include controlling and tracking litigation and consultant costs from dollar one through our proprietary electronic claims management system. Our system maintains defense cost data and analyzes deductibles. It facilitates timely and accurate payment of vendor invoices. Potential budget variances are identified before they occur.

Reporting

C.R. Vince & Associates provides our clients with accurate and timely information about their claims through program bordereaux and tailored, prompt periodic reports. C.R. Vince & Associates' system tracks deductibles and policy aggregates from the first dollar. Our system provides a broad range of immediately recoverable information and customizable reporting. Shortly after the assignment, we will prepare a captioned report tailored to the requirements of the case, and provide a detailed plan for claim resolution. We provide continuous updates on the claims under our management and recommend reserves for loss, defense costs, and management costs. The reports discuss the factual background of the claim, analyze liability and damages, include an assessment of the insurance coverage issues, and provide the client with our intended course of action to resolve the claim.

Examples of successful claims management

C.R. Vince is often charged with unusual assignments. Examples include a claim arising from the recall of electrical products used in the assembly of automobiles worldwide, the alleged responsibility of a national franchiser for misleading franchisees, and making a risk assessment of a chain of funeral parlors.

In the area of construction claims, typical assignments involve problems associated with building envelope failure, sick building syndrome, cost overruns, claims for work acceleration, building collapse, serious bodily injury, death and property damage.

Information Request Forms

Please e-mail us at insuranceclaims@crvince.com to receive a company brochure.